Obtain your CEO’s to read about repeat organization then they will understand why They may be regularly not earning The underside line. I can Actually mention that I’m hardly ever reserving with your airline once more. thanks, Sincerely
My partner and I had top quality tickets from Denver, co leaving on junev30th to Jacksonville, fl returning on June sixth. We ended up purported to get there in Denver at 1:thirty pm. The leg outside of Charlotte, nc was an complete nightmare. We were being delayed, had a crew change, no drinking water or ice, etc.
Please tell me how this can be resolved. I do enter the proper precheck selection around the reservation type and The client service agent has also Examine it. This does not use great relations using a buyer who flies 8 to 10 moments a calendar year.
Also recommend that each passenger put there keep it up in dimension checker so all passengers are addressed equitably.
I'm writing to express my disappointment with my current vacation. I produced arrangements by using American Airways in order that I could use my details and I used to be satisfied with that. I acquired a great rate. Resulting from an unexpected and unfortunate stability breach at Albany Airport my flight to Norfolk was delayed two hours. We rebooked to Newport Information in lieu of Norfolk to have there at an honest hour. Our luggage even so went to Norfolk. We rented an auto and picked our luggage.On the return flight and checked our luggage after which you can got an electronic mail from YOU telling us of a hold off and dependant on the knowledge YOU furnished we rebooked to a afterwards flight.
I am astonished at The shortage of shopper service at American Airways. I had been a flight attendant for 30 several years and took good pride in the teaching I gained from American. With a current excursion I watched a passenger and agent argue about which just one was ruder. There is not any clear enforcement of grooming principles anywhere in the corporate.
I wanted to vent my disappointment Along with the baggage scenario along with your airline. Everything else was excellent, even so the way my baggage was handled would make me Feel two times just before scheduling with AA all over again. I used to be billed $twenty five Just about every way for one particular bag, not remaining instructed my bag might be carried on for no cost. So as to add insult on the $50 billed, my bag was harmed on the outside on being returned to me.
We have been on AA 1517 from Miami to Roatan 02/thirteen/16 and 02/14/sixteen & The flight was struggling to land in Roatan and diverted to Belize. I am common plenty of with flying to understand the Captain created the appropriate connect with and the diversion was temperature similar. Upon landing in Belize we had been informed because of the Captain there site web was a warning light on an motor that needed to be dealt with, the aspect was offered in Belize. The result was a clear mechanical hold off. We deplaned and were informed we might get foods and consume. Soon after greater than an hour we had not been fed in addition to a bit afterwards we were given a sandwich and bottled water after which explained to we could board.
What great is creating your displeasure to this so termed “buyer service†if almost nothing is finished to deal with the criticism.
Many people learned out of your travellers that were looking forward to our aircraft to arrive for their return to Miami that as we camped in Miami, they were returned to resort rooms and supplied with meal and breakfast at no cost! We count on compensation equal in worth for housing and meals to that you presented towards the passengers that experienced to stay in Roatan due to mechanical problems with our flight.
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.Stephanie,a supervisor was extremely impolite and another agent explained to me ifI needed to go t oMonterey earlier I should really take a taxi.the agent did not gave me the seats that Unique assistant had supplied me due to my disability Ifound immediately after my 3rd endeavor Darlene
I lately flew an Embraer aircraft from Dallas to Tyler (flight 2746 on December 29th, 2015.) Considering that the Embraer is a little aircraft with minimal leg room, my knees were embedded from the seat back before me, and it absolutely was triggering distress for me and also the passenger in that seat. I requested the stewardess (“Ellen) if I could go on the exit isle, exactly where there was more space. After i asked she explained: “We are going to finish counting heads right before we get started enjoying musical chairs.†When she finished counting people today, I went in advance and moved to one of two Open up seats in the exit isle–I didn’t check with her yet again on account of her impolite response The very first time. Ellen came in excess of the general public deal with technique: “Did you move to the exit isle? Go back to your seat.†I went back promptly. She ongoing around the PA: “There could be a $ten,000 fine, and I'm not likely to spend it.
I'm able to guarantee you that This is actually the worst flight I have experienced in my whole life. My mom and partner both concur. We fly all around the country and so are not new to traveling. Total it was just a horrible experience. We expert racism, incompetence and above worked and irritable staff members.